A glimpse of my year as an Account Manager
As it often happens, it seems that this year flied very fast but when you look back at it so many things have happened during the year. My year started with a Kick-off and marketing wave in Riga where for the first time I got to know my new colleagues in MO Baltics in quite an informal environment. This encouraging start was then followed by a couple of months of learning and adaptation mode where I was focusing on getting to know my clients, getting to know the products and basically just understanding what this job is about. Nevertheless, from day one I had close to 300 customers to take care of, therefore responsibility was there from the very beginning. This is when I found out what a strong support is my Hilti team and that the best way of learning is by doing!
This year was just enough to understand what this caring culture is about. BTS training in Moscow, negotiation skills training, multiple marketing waves abroad, sales meetings, coaching sessions, field days. Most of these focusing on the development of us — Hilti employees. It would be really hard to name other company that would invest so much into its employees’ development. Each of these events would raise my motivation and competence for the following months, helping me feel more confident with the clients and as a result adding more value to them.
I’ve also had the opportunity to represent Hilti at a career fair in my alma matter Vilnius Gediminas Technical University. Some years ago I was wandering around the university corridors myself looking at different stands of various companies searching for international experience. Therefore, I was very glad to speak there on behalf of Hilti and present awesome opportunities available at the company to students in whose shoes I was standing myself not that long ago.
Last but not least, like a cherry on the top was the Global Outperformer Summit in Schaan, Liechtenstein. After months of online collaboration with other trainees on our simulation project we finally all met in Schaan for a week to get to know each other, to meet executive managers and learn even more about the company. This week for sure broadened the horizon of limitless career opportunities at Hilti. It was definitely one of the best moments of the year which even now, months after the event, easily puts a smile on my face remembering it.
Concluding my year as an Account Manager, there were many ups and downs, many happy and stressful moments, some wins and losses. And this is exactly what I believe will make me stronger for the future career endeavors.