A lot can happen in a few months.
Starting as an Account Manager in the field of construction, with no previous experience from the field, can feel like a jump into cold water. Or, in my case, more like being thrown into a hole in the ice. But you know, us Finns consider that quite a good pastime!
Consequently, I’ve had to spend quite a lot of time outside my comfort zone in the past months. The first few months I literally felt as if my customers were speaking in a foreign language (I’m not even kidding). I think it was my third day on the job that I found myself using a diamond drill, with no clue whatsoever as to why it even exists in the first place. Thus, my message to you guys who are thinking of applying – Don’t worry if you don’t have experience from the industry. It might be a jump into cold water, but you will have all the support you need to paddle through, as long as you are curious and passionate to learn.
My first weeks consisted of product training, several van rides with experienced colleagues, a barbecue party at the office to kick off the autumn and a culture camp where we got to immerse ourselves into the Hilti culture. After spending three weeks at a basic training in Manchester, I already felt more comfortable with our products and services and was eager to get out into the field to work with my customers! To be honest, I still understand only a fraction of the products, applications and construction phases in general, but I’ve experienced amazing moments of success, especially when I’ve been able to recommend a product or a solution that has made my client’s job easier or faster. And I’ve learned that even though you’re sitting in the van alone, you always have a team around you eager to help with any weird question any time.
So, a lot can happen in a few months. You can learn to speak construction, develop a passion for the industry and make a ton of new friends! From now on, I will continue working with my customers, developing long-term relationships and striving to provide them with value adding products, services and solutions. Stay tuned for more moments to come!